We are looking to hire energetic, competitive, Customer Support executive to answer incoming calls and help in software implementation and training.

Responsibilities:

• Answer incoming calls and inquiries.
• Providing onsite and remote support to schools on a daily basis.
• Communicate effectively and coordinate with internal team to resolve customer issues.
• Assist sales team in software implementation and training.
• Coordinate for office events as the need be.

Minimum qualifications:

• Any Graduate who is well versed with Internet and Google Search.
• Good knowledge of MS-Excel, PowerPoint and Photoshop.
• Exposure to education domain will be an advantage.

Desired Candidate Profile:

• Professional approach in answering calls.
• Should have a strong background in customer service.
• Excellent communication skills.
• Strong phone contact handling skills and active listening.
• must have strong technical troubleshooting abilities.
• Ability to develop and maintain positive working relationship with client.
• Should be willing to travel. Must have smart phone and laptop.