We are looking to hire customer support executives to answer incoming calls and help us in software implementation and training. The candidate must have excellent verbal and written communication skills.

Responsibilities:

• Answer incoming calls and inquiries.
• Generating leads through phone calls and internet search.
• Setting up meetings with school principals and directors for product demonstration.
• Providing onsite and remote support to schools in implementing our services.
• Giving software demos and presentations.
• Handling software implementation and training.
• Ensure timely resolution of customer complaints within required guidelines.

Minimum qualifications:

• Any Graduate who has IT background with good technical skill.
• Strong email and contact search skills for identifying and reaching out to the decision makers.
• Excellent communication and persuasion skills
• Ability to understand client needs and present a relevant solution.
• Knowledge of Photoshop will be an added advantage.

Desired Candidate Profile:

• Professional approach in answering calls.
• Good analytical and problem solving skills.
• Excellent communication skills.
• Strong phone contact handling skills and active listening.
• Ability to develop and maintain positive working relationship with clients.
• Should be willing to travel as per requirement.