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Customer Support Executive

  • At Diksha Online Software (P) Ltd.
  • Job Location: Patna, Bihar

Job snapshot

  • Business Development, Sales

    Job role:

    Customer Support Executive
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    Location:

    Patna, Bihar
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    Experience:

    1-2 Yrs
  • Age Limit: Below 24 Yrs

    Age Limit:

    Below 24 Yrs
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    Salary:

    Rs. 1,80,000 To 2,40,000 p.a.
  • Benefits

    Other Benefits:

    Performance Incentive

Job description

We are looking to hire customer support executives to resolve customer concerns and help in software implementation and training.

Responsibilities:

  • Answer incoming customer inquiries.
  • Generate leads through cold calling and internet search.
  • Collaborate with management teams to stay updated on new products, services, and policies.
  • Record customer information within our customer service database.
  • Engage with clients in a friendly and professional manner while actively listening to their concerns.
  • Assist sales team as and when required.
  • Offer support and solutions to customers in accordance with the company's customer service policies.
  • Coordinate for office events as the need be.

Minimum qualifications:

  • Any Graduate who is well versed with Internet and Google Search.

Desired Candidate Profile:

  • Professional approach in answering calls
  • Good knowledge of MS-Excel, PowerPoint and Photoshop.
  • Strong verbal/written communication skills.
  • Strong phone contact handling skills and active listening.
  • Ability to develop and maintain positive working relationship with client.
  • Must be willing to travel as and when required.

Interested?

Send your resume to careers@dikshaonline.com and we will get in touch with you.


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Call us

(+91) 709-119-4422
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Email us

info@dikshaonline.com
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Office Hours

Mon-Sat: 9:00 AM to 5:00 PM

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