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Customer Support Executive

  • At Diksha Online Software (P) Ltd.
  • Job Location: Patna, Bihar

Job snapshot

  • Business Development, Sales

    Job role:

    Customer Support Executive
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    Location:

    Patna, Bihar
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    Experience:

    1-2 Yrs
  • Age Limit: Below 24 Yrs

    Age Limit:

    Below 30 Yrs
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    Salary:

    As per industry standard
  • Benefits

    Other Benefits:

    Performance bonus

Job description

We are looking to hire energetic, competitive, Customer Support executive to answer incoming calls and help in software implementation and training.

Responsibilities:

  • Answer incoming calls and inquiries.
  • Providing onsite and remote support to schools on a daily basis.
  • Communicate effectively and coordinate with internal team to resolve customer issues.
  • Assist sales team in software implementation and training.
  • Coordinate for office events as the need be.

Minimum qualifications:

  • Any Graduate who is well versed with Internet and Google Search.
  • Good knowledge of MS-Excel, PowerPoint and Photoshop.
  • Exposure to education domain will be an advantage.

Desired Candidate Profile:

  • Professional approach in answering calls.
  • Should have a strong background in customer service.
  • Excellent communication skills.
  • Strong phone contact handling skills and active listening.
  • must have strong technical troubleshooting abilities.
  • Ability to develop and maintain positive working relationship with client.
  • Should be willing to travel. Must have smart phone and laptop.

Interested?

Send your resume to careers@dikshaonline.com and we will get in touch with you.


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Call us

(+91) 709-119-4422
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Email us

info@dikshaonline.com
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Office Hours

Mon-Sat: 9:00 AM to 5:00 PM

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